My favorite quote on the topic of communication is by George Bernard Shaw, “The single biggest problem in communication is the illusion that it has taken place.” I’m assuming we’ve all experienced misunderstanding what has been communicated to us and what we’ve...
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Where They’d Like to Go
A skilled facilitator helps a group define where they are today and where they’d like to go. Focus on the words, ‘where they’d like to go’ as that is key to the success of a facilitation. It’s not about where you, the facilitator, want the group to...
Ice Breakers
“Let’s start with an ice breaker!” When you hear those words, do you cringe and stare at your shoes in hopes you won’t have to participate or do you slide to the edge of your seat and hope you are the first to participate? I guarantee that in every audience these 2...
Ask Questions Quickly
As I launch my new consulting business which includes facilitating groups whether that be for strategic planning or to improve a process or service, I thought it might be helpful to share an occasional tip for a successful facilitation. The best facilitation is when...